Head of Sales Centre - Cleaning (16215)

Kingdom Services Group has an excellent opportunity for an experienced Head Of Sales - Cleaning and facility management to join our established and successful Sales Centre.

Position Details

• Location: Nationwide
• Start Date: ASAP
• Salary: £90,000.00 per annum 
• Hours: 40 hours per week, shifts as per site rota. Monday to Friday, 09:00 am - 17:00 pm (must be flexible to suit business needs)

Benefits

• Competitive Salary: Market-competitive pay.
• Annual Leave: 25 days plus official public holidays.
• Death in Service: 2 x salary (available upon successful completion of the trial period).
• Workplace Pension: 3% employee contribution and 5% employer contribution.
• Early Pay Scheme: Access to advanced/early pay.
• Vivup Benefits: Vivup
• Free On-Site Parking: Convenient for daily commuting.
• Group Care Scheme: Additional support.
• Kingdom Colleague App: Employee assistance program and wellbeing support.
• Kingdom Academy: Open access to learning and personal development resources.
• Recognition Scheme: Weekly awards and recognition for outstanding performance.

Qualifications & Experience

Educational Qualifications & Licenses:

• Bachelor’s or master’s degree preferred but not essential.
• Full five-year checkable employment history including a minimum of 2 work references, a personal credit check, and right to work compliance.
• Minimum 5-years, experience in a senior sales role within the Cleaning sector, with a strong commercial and pricing background.
• Full UK driving licence

Professional Experience:

• Sales Experience: Proven experience in sales, including direct sales, sales management, or sales operations.
• Business Development Experience: Identifying new business opportunities, building relationships, and driving growth.
• Operations Management: Managing operations related to sales and business development (process optimization, resource allocation, performance management).
• Leadership Experience: Leading and managing teams, including coaching, mentoring, and performance evaluation.

Key Responsibilities

• Sales Strategy – Build and lead a sales strategy for the cleaning division that hits ambitious targets and supports Kingdom’s wider growth plan
• Pricing – Deliver commercially sound pricing models that protect profit and drive value
• Bid Management – Lead or support end-to-end bid processes, working closely with our Bid and Ops teams
• Cross-sell & Upsell – Identify wider opportunities across Kingdom’s services and convert them
• Retention – Play a key role in KEEP activity to support client retention and contract growth
• Marketing – Collaborate with the marketing team to drive strong brand presence and generate high-quality leads
• Sales Intelligence – Stay close to market trends, customer insights and competitor activity — and use this data to shape smarter strategies
• Presentations – Confidently present to clients, stakeholders and internal teams when needed
• Budgets – Manage budgets, commission structures and sales incentives for your team
• Contract Transition – Work with operational colleagues to ensure a smooth handover from sales win to service delivery
• Reporting – Track and report on key sales activity and performance outcomes regularly

Skills & Competencies

• Strategic Thinking: Developing and implementing long-term strategies that align with company goals.
• Analytical Skills: Proficiency in data analysis to drive decision-making and strategy development.
• Communication Skills: Excellent verbal and written communication skills for effective interaction.
• Negotiation Skills: Strong skills for closing deals, forming partnerships, and managing vendor relationships.
• Project Management: Managing projects, including planning, execution, and evaluation.
• Customer Relationship Management (CRM): Proficiency with CRM software and tools for managing customer interactions and data.
• Financial Acumen: Understanding of financial principles to manage budgets, forecasts, and financial performance metrics.

Required Skills and Traits

• 1. Aligned to our Kingdom’s CARE values
• 2. Strong understanding of the (insert service) sector, with experience leading on bids and solution design
• 3. Proven history to hit or exceed sales targets – results-driven and focused
• 4. A confident brand ambassador, tenacious, organised and analytical sales professional who thrives in a fast-paced environment
• 5. Skilled in negotiation, influencing and commercial deal-making
• 6. Marketing-aware and comfortable using social platforms for outreach
• 7. Excellent communication and presentation skills at all levels
• 8. Fully competent with Microsoft Office and standard sales tech
• 9. Process and compliance focused – understands how to operate in a process and regulated environment.
• 10. Excellent in building, leading and managing high-performing sales teams using KPIs and structured reviews.
• 11. Relentlessness drive to improve, grown and deliver sustainable success to make Kingdom stronger tomorrow

If this sounds like you and you’d like to begin your journey with Kingdom Services Group, please apply now!

Contact information

Natalie Kavanagh