Security Officer (18221)

An excellent opportunity has arisen for a Concierge Security Officer to join Kingdom Services Group Ltd, working at a Hotel in Glasgow, G1 area.

This position is working as a security officer within a hotel environment, the primary responsibility is to deliver a professional, welcoming, and secure front-of-house service.

In return we offer a company award scheme, optional work place pension, career progression and access to a substantial free online training academy for professional development.

Hours: On average 16 hours per week, shifts as per site rota. Friday & Saturday 19:00pm – 03:00am & 21:00pm – 05:00am.

Pay: £13.45 per hour.

What's in it for you?

• Great people management.
• Contributory Pension scheme.
• A real career pathway.
• Professional development training.
• Company award scheme.
• Awards & Commendations.
• Colleague web portal.

Responsibilities

• Provide a professional concierge-style front-of-house presence
• Welcome and assist guests, visitors, and event attendees in a courteous manner
• Act as an ambassador for Leonardo Hotels, maintaining a high standard of presentation and conduct
• Support the night shift team with operational and guest service requirements
• Assist guests with directions, queries, and general requests
• Maintain a visible presence in public areas to deter anti-social behaviour
• Respond to and manage noise complaints promptly and professionally
• Monitor and respond to alarm activations in line with site procedures
• Conduct regular patrols of the premises as required
• Report incidents, hazards, or suspicious activity in a timely manner
• Liaise effectively with hotel staff and management
• Ensure compliance with health & safety and security procedures

Person Specification

• A valid SIA licence; or applied for.
• A full five year checkable employment history.
• Excellent customer service skills.
• Excellent interpersonal and communication skills.
• An ability to work as part of a team.
• An enthusiastic, self-motivated and flexible approach.

At Kingdom we take pride in our ability to develop our employees beyond their starting role within the company. We will make sure you meet all the requirements for your role as well as using existing funding programmes to open up a whole host of career opportunities for you. The qualifications on offer include courses such as First Aid, Customer Services, Team Leading and Conflict Management to name but a few and you will be supported on your training journey with access to the latest e-learning software and equipment.

 If this sounds like you and you’d like to begin your journey on a career in security with Kingdom Services Group, we would love to talk to you!

Contact information

Samuel Tinsley