Community Patrol ASB Officer (18324)

Kingdom Group are recruiting a Community Saftey ASB Officer!

If you care about your local environment, then this is the job for you!

Previous experience is not essential, as full training will be provided.

We are looking for self-motivated and enthusiastic people to join our team of Community ASB Officers.

Where: Birmingham, B2 area

Pay: £14.50 per hour 

Hours: Flexible weekly shifts between the hours of 06:00-00:00

About the role

An exciting opportunity has arisen to join the Council’s ASB Enforcement Team. Birmingham Council are looking to recruit an ASB Community Officer, to join a multi skilled innovative enforcement team. The role has a variety of responsibilities under the ASB umbrella such as engaging with people begging, rough sleeping, street drinking and behaviour that is causing a negative effect on businesses or premises which include the community who work, live in and visit Birmingham. Provide Help and support to people that require it by directing them to the support services available.

This is a high profile and rewarding role that will help make a real difference to the lives of those who experience anti-social behaviour in London. 

About you 

• You will be responsible for investigating anti-social behaviour incidents across a broad range of tenures and across the wider community.
• Contacting support services.
• Patrol Council wards as directed.
• Collect information by interviewing residents, perpetrators, and witnesses.
• You will manage a varied and complex caseload. 
• Offer guidance, support, and protection to victims of anti-social behaviour, and connect them with other organizations like Victim Support if needed.
• Collaborate with the police, local councils, and other organizations to address complex issues and work on community-wide safety plans.
• In order to resolve issues, you will adopt a multi-agency approach, providing an effective response through intervention, prevention, and enforcement to achieve the best outcomes for our residents and businesses. 
• You will operate in a professional and efficient manner to deliver a high-quality service in line with council policies and procedures.
• You will be required to investigate, gather evidence, prepare witness statements to support legal proceedings, and give evidence in court.

Training will be provided on site.

Person specification:

• A calm and assertive manner with the ability to deal professionally and diplomatically with people from all backgrounds.
• A resilient character, as some interaction with the offenders, can occasionally be confrontational.
• Ability to defuse hostile situations professionally.
• Good observational and organisational skills with excellent attention to detail.
• Effective verbal and written communication skills for report writing and speaking with members of the public.
• Self-motivated with the ability to work under pressure and on your own; or as part of the team.
• Capable of being on your feet and walking for long periods and in varying weather patterns.
• Requires full UK driving licence.

You will be required to provide a full five-year checkable employment history and be willing to undergo a DBS.

You will receive a contract of employment from your employer separately.

You will receive your pay weekly on a Friday from HIVE 360 Payroll Services Provider.

You will not be working for Kingdom Service Group directly, although will have the opportunity to request your temporary agreement to be transferred to a Kingdom Contract in the future.

Introduction: We generally operate as an Agency and Employment Business, as referred to in the regulations in our ‘agreement for work finding services’, and we are in the business of providing recruitment services to Client’s looking for workers, and work finding services to candidates seeking work. If you are seeking work, have provided us with your personal details to be registered on our database of candidates, and have asked us to locate work for you. We are prepared to seek work for you on our assignments set out our terms, and you wish to accept our services.

If you are passionate about the environment and supporting the local community, apply now to be part of the Kingdom family.

Contact information

Laura Sergison