Cleaning Supervisor - Brookfield Shopping Centre, Cheshunt

Cleaning Supervisor

Location: Brookfield Shopping Centre, Halfhide Lane, Cheshunt, EN8 0NN
Pay Rate: £14.50 per hour
Hours: Average 40 hours per week
Shift Pattern: 5 days out of 7, Monday to Sunday
Working Hours: 08:00 - 16:00
Own transport required

Take the Next Step in Your Career

We are looking for an experienced and motivated Cleaning Supervisor to join our team at Brookfield Shopping Centre in Cheshunt. This is an excellent opportunity for a hands-on leader who enjoys managing people, maintaining high standards, and delivering exceptional customer service within a busy retail environment.

You will be responsible for overseeing the day-to-day cleaning operation across the shopping centre, leading a team of approximately ten cleaning staff and ensuring the site remains safe, clean, and welcoming for retailers, visitors, and colleagues.

Key Responsibilities

• Supervise and support a team of approximately 10 cleaning operatives.
• Manage daily staffing levels, rosters, and schedules to ensure full site coverage.
• Recruit, induct, train, and develop team members.
• Conduct performance reviews and provide ongoing coaching and support.
• Monitor cleaning standards through regular inspections and quality audits.
• Ensure compliance with health and safety procedures and company policies.
• Order cleaning materials, consumables, and equipment.
• Monitor stock levels and control site budgets effectively.
• Liaise with centre management, retailers, contractors, and visitors.
• Resolve operational issues promptly and professionally.
• Maintain accurate records relating to staffing, training, attendance, and site operations.
• Promote excellent customer service standards across the team.

What We're Looking For

• Previous supervisory or management experience within the cleaning industry.
• Strong leadership and team management skills.
• Experience working in a commercial, retail, or shopping centre environment is desirable.
• Good understanding of health and safety procedures.
• Excellent communication and organisational skills.
• Ability to manage priorities in a fast-paced environment.
• Competent with record keeping and administration.
• A proactive and professional approach to work.
• Own transport is essential.

What We Offer

• Competitive pay of £14.50 per hour.
• Average 40 hours per week.
• A stable, permanent opportunity within a busy retail environment.
• Ongoing training and development opportunities.
• Supportive management team and a positive working culture.
• The opportunity to make a real impact on site standards and team performance.

If you are an experienced cleaning professional with strong supervisory skills and are looking for your next challenge, we would love to hear from you.

Apply today and become part of a team committed to delivering outstanding cleaning and customer service standards at Brookfield Shopping Centre.