Senior Client Account Consultant

Kingdom People – Bognor Regis Office

Location: Bognor Regis
Salary: £38,000 per annum + Car Allowance + Quarterly Bonus
Hours: 40 Hours per Week, Monday to Friday, 8:30am - 5:30pm
Additional Requirements: Participation in an on-call rota and flexibility to support the business outside of standard hours, including weekends when required.

Join Kingdom People

At Kingdom, our people are at the heart of everything we do.

As one of the UK's leading providers of Security, Cleaning, Recruitment and Training services, we support over 5,000 customer sites nationwide and employ more than 11,500 colleagues. We combine the strength of a national business with the care and personal service of a local partner.

Due to continued growth, we are looking for an experienced and ambitious Senior Client Account Consultant to join our successful Bognor Regis team.

About the Role

This is an excellent opportunity for an experienced recruitment professional looking to progress into a senior position with greater client and operational responsibility.

Working closely with the Senior Operations Manager, you will play a key role in delivering outstanding recruitment services to our clients by:

• Managing staffing requirements and ensuring vacancies are filled efficiently.
• Building and maintaining strong client relationships.
• Supporting the day-to-day operation of the branch.
• Leading service review meetings and resolving operational challenges.
• Supporting candidate attraction, interviews, compliance and payroll processes.
• Providing guidance and support to other consultants.
• Contributing to business growth and service excellence.

This role requires a proactive, organised and customer-focused individual who thrives in a fast-paced recruitment environment.

Key Responsibilities

Client Management

• Build and maintain strong relationships with clients.
• Understand workforce requirements and deliver effective staffing solutions.
• Lead and attend client meetings, service reviews and operational discussions.
• Ensure actions from meetings are completed and communicated effectively.
• Respond promptly to client requests and resolve issues professionally.
• Advise clients on candidate availability and recruitment market conditions.

Recruitment & Compliance

• Source, interview and register candidates for temporary assignments.
• Ensure all compliance checks and onboarding documentation are completed.
• Attract candidates through job boards, referrals, social media and networking.
• Maintain accurate and up-to-date candidate records.
• Deliver fully compliant workers in line with client requirements.

Operational Support

• Support the Senior Operations Manager in delivering exceptional service.
• Assist with the daily running of the Bognor Regis office.
• Provide leadership and direction when required.
• Participate in the out-of-hours on-call rota.
• Promote Kingdom People professionally across networking and social media platforms.

Reporting & Payroll

• Ensure weekly payroll is processed accurately and on time.
• Produce client reports, management information and operational updates.
• Maintain accurate records and performance data.

What We're Looking For

Essential Experience

• Minimum 2 years' experience within a busy, high-volume temporary recruitment environment.
• Experience managing client accounts and delivering recruitment solutions.
• Experience working within a fast-paced, customer-focused environment.
• Previous team leadership experience is desirable, or you may be an experienced consultant ready for the next step in your career.

Qualifications

• GCSE Grade C/4 or above (or equivalent) in English and Mathematics.
• A-Level qualifications or equivalent are desirable.

Licence Requirements

• Full UK Driving Licence (Essential)

Skills & Attributes

We're looking for someone who can demonstrate:

• Excellent communication and relationship-building skills.
• Strong organisational and time-management abilities.
• Leadership qualities and the ability to support and motivate others.
• A proactive, solutions-focused approach.
• The ability to work under pressure and manage multiple priorities.
• Attention to detail and a strong commitment to compliance.
• Good IT skills, including Microsoft Office.
• Confidence using social media and recruitment platforms.
• The ability to work independently and collaboratively.
• Professionalism, positivity and a strong customer-service mindset.

Living Our Values

At Kingdom, our CARE values guide everything we do.

The successful candidate will:

• Demonstrate our CARE values in every interaction.
• Lead with accountability, consistency, and professionalism.
• Maintain high standards of compliance, governance, and integrity.
• Follow company policies, procedures, and best practice.
• Support colleagues and contribute positively to the success of the wider Kingdom Group.

What We Offer

• £38,000 basic salary
• Car allowance
• Quarterly bonus scheme
• Career progression opportunities within a growing national organisation
• Ongoing training and professional development
• Supportive and collaborative team environment
• Opportunity to work with major national clients and key stakeholders
• A rewarding role where you can make a real impact

Ready for Your Next Challenge?

If you're an experienced recruitment professional who enjoys building strong client relationships, leading by example and delivering exceptional service, we'd love to hear from you.

Apply today and become part of Kingdom People's continued growth and success.

Contact information

Natalie Kavanagh