Director of Service (17903a)

Director of Service

Kingdom Academy – Construction Training
Cumbernauld / Central Scotland (with travel across Scotland)

About Kingdom Group

The Kingdom Group is an award-winning, people-powered organisation delivering specialist services across security, cleaning, recruitment and training. With £300m+ in revenue, 11,500+ colleagues, and operations across 5,000+ sites, we combine national scale with a genuinely personal approach.

Kingdom Academy sits at the heart of our people strategy — developing skills, careers and futures for our colleagues, customers and communities. Our construction training provision plays a vital role in supporting Scotland’s workforce through Modern Apprenticeships, CITB programmes and industry-recognised qualifications, working closely with employers, awarding bodies and government partners.

We put people first, always — and we’re building a united group where care, quality and performance go hand in hand.

The Role

We’re looking for a Director of Service to lead Kingdom Academy’s construction training operations across Scotland.

This is a senior, hands-on leadership role with full accountability for operational delivery, quality, learner outcomes, colleague performance and commercial results. You’ll ensure our provision is best-in-class, fully compliant with Education Scotland and funding requirements, and aligned to the needs of industry today and tomorrow.

You’ll be the senior face of Kingdom Academy in Scotland, building strong relationships with employers, external partners, awarding bodies and government stakeholders — while developing a high-performing, engaged team that delivers outstanding results for learners and customers.

Key Responsibilities

• Lead day-to-day operational performance of Kingdom Academy’s construction training provision in Scotland

• Act as the senior service leader with external partners, funders, subcontractors and awarding bodies

• Drive learner achievement, quality improvement and inspection readiness

• Lead delivery of Modern Apprenticeship and CITB programmes

• Recruit, retain and develop a high-performing, values-led team

• Manage contracts to ensure profitable, sustainable growth and operational efficiency

• Oversee curriculum development, ensuring relevance to industry and future skills needs

• Use data and performance metrics to drive continuous improvement and informed decision-making

• Play a key role in the Kingdom Academy senior leadership team

• Support business development, sales and marketing activity

• Champion one culture across Kingdom Academy and the wider Group

What We’re Looking For

Essential

• Minimum 3 years’ senior leadership experience within a Scottish construction training organisation

• Proven leadership of Modern Apprenticeship and CITB-funded programmes

• Strong track record in operational delivery, quality, cost control and growth

• Experience managing external contracts and stakeholder relationships

• Confident, credible leader able to influence at senior and director level

• Commercial mindset with a strong focus on results and data-driven decision making

• Full UK driving licence and right to work in the UK

Desirable

• Experience working with Education Scotland inspections and governance

• Curriculum development experience

• Relevant professional or leadership qualifications

Skills & Attributes

• Strong people leader — able to build, motivate and retain high-performing teams

• Clear, confident communicator and presenter

• Organised, proactive and detail-focused

• Comfortable challenging the status quo and driving change

• Passionate about developing people, improving outcomes and delivering service with care

• Aligned to Kingdom’s CARE values

Why Join Kingdom Academy?

• A senior leadership role with real influence and autonomy

• Opportunity to shape the future of construction training in Scotland

• Work for a values-led organisation that genuinely puts people first

• Be part of a growing, ambitious group with national reach and local impact

• Competitive package and support to succeed

Contact information

Natalie Kavanagh