Regional Manager - (South West Region)

Location: South West Region (Ideally based around Reading, Bracknell, Swindon or surrounding areas)
Salary: £50,000 per annum
Hours: 40 Hours Per Week, Monday - Friday, 09:00 - 17:00 (or as required by the business)
Contract: Full Time, Permanent

Regional Manager - South West Region

Kingdom Cleaning is looking for an experienced and commercially driven Regional Manager to lead and develop a diverse portfolio of cleaning contracts across the South West region. Covering an area from Guildford across to Wales and south towards Exeter, this is a critical leadership position responsible for driving operational excellence, customer satisfaction, contract profitability, and business growth.

We are seeking a strategic yet hands-on leader with proven experience in the Cleaning or Facilities Management industry, capable of managing multiple contracts, leading high-performing teams, and delivering sustainable revenue growth. This role offers significant autonomy and the opportunity to play a key part in shaping the future expansion of Kingdom Cleaning.

About the Role

As Regional Manager, you will have full responsibility for a portfolio of contracts across the South West region, ensuring exceptional service delivery whilst maximising profitability and maintaining the highest operational standards.

Reporting directly to the Director of Service, you will build strong customer relationships, identify commercial opportunities, oversee operational performance, manage budgets, and lead teams of site supervisors and operatives to deliver outstanding results.

This role combines strategic leadership with hands-on operational management and requires someone who can confidently balance client expectations, financial performance, people management, and service excellence.

Key Responsibilities

• Manage a portfolio of cleaning contracts across the South West region.
• Build and maintain strong client relationships through regular site visits.
• Ensure all contract specifications are delivered consistently and to the highest standards.
• Drive contract profitability whilst controlling costs and labour budgets.
• Identify and develop opportunities for additional services and business growth.
• Monitor contract performance and implement improvements where required.
• Lead, support, and develop site-based teams and supervisors.
• Manage recruitment, retention, workforce planning, and succession planning.
• Oversee payroll processing, staffing levels, and absence management.
• Ensure compliance with company policies, health and safety requirements, and industry regulations.
• Resolve customer concerns, complaints, disciplinary matters, and welfare issues professionally.
• Manage equipment, stock levels, consumables, and supplier relationships.
• Conduct performance reviews and implement meaningful KPI-driven improvements.
• Support the implementation of best-in-class operational systems and processes.
• Promote Kingdom's CARE values throughout all aspects of service delivery.

What We're Looking For

Essential

• Demonstrable management experience within the Cleaning or Facilities Management sector.
• Proven experience managing multiple sites, contracts, and teams across a wide geographical area.
• Strong commercial awareness with a track record of improving contract performance and profitability.
• Experience managing staffing budgets, wages, shift patterns, and labour costs.
• Excellent customer relationship and account management skills.
• Strong leadership and people management capability.
• Technical knowledge of cleaning methods, equipment, and industry best practice.
• Ability to identify operational improvements and implement effective solutions.
• Excellent organisational, communication, and problem-solving skills.
• GCSE level education or equivalent.
• Competent IT skills including Microsoft Word, Excel, and Outlook.
• Flexible, proactive, and highly professional approach to work.
• Full UK Driving Licence.
• Ability to meet screening requirements including right to work checks, credit check, and five-year employment history.

Desirable

• BICSc qualifications or Cleaning Industry certificates.
• Health, Safety and Environmental qualifications.
• Relevant NVQ qualifications.
• Additional European language skills.
• Experience delivering strategic business growth initiatives.

What We Offer

• £50,000 per annum
• 24 days annual leave plus Bank Holidays
• Earn Early, Stress Less - access your wages when you need them
• Free uniform and equipment where applicable
• Weekly colleague recognition and reward schemes
• Access to the Kingdom CARE platform for wellbeing, support and exclusive perks
• Career progression and development opportunities
• Refer a Friend bonus scheme
• Paid community and social value days
• Award-winning support network and leadership team
• Company pension scheme
• Company vehicle or mileage allowance (where applicable)

Why Join Kingdom?

At Kingdom, we are committed to delivering service with care through a well-resourced, high-performing infrastructure built on professionalism, accountability, and our CARE values. This is an exciting opportunity for an ambitious Regional Manager to make a genuine impact within a growing national business while developing their career with one of the UK's leading service providers.

Apply today and become part of a team that truly CARES.

Contact information

Natalie Kavanagh