Training Co-ordinator (16874)

The Kingdom Group delivers service solutions with care in the specialist areas of security, cleaning, and recruitment. We have an opportunity for a Training Co-Ordinator to join our established team.

Where: Head Office, Newton-le-Willows WA12 area.

When: We are looking to welcome the right person to the team ASAP!

Hours: 37.5 hours per week, Monday to Friday 09:00am - 17:00pm. 

Salary: £23,810 per annum

We are looking for a proactive and detail-oriented training coordinator who thrives in a fast-paced environment. This individual should be highly organised, tech-savvy, and an excellent communicator, ensuring smooth day-to-day operations while supporting the wider team.

Role Responsibilties

• Training Progress Monitoring & Reporting – Tracks completion rates for mandatory and essential-awareness courses, analyses LMS data, and escalates gaps to management.
• Contractual & Certification Lifecycle Management – Proactively flags expiring qualifications, books refresher or replacement courses, and updates records to maintain compliance.
• Learning Management System (LMS) Administration – Adds new starters, assigns curricula, sends automated reminders, and produces audit-ready completion reports.
• Onboarding & Induction Coordination – Sends welcome emails and induction packs, schedules introductory sessions, and ensures every new starter meets all initial training requirements.
• Statutory & Regulatory Compliance Support – Monitors training activity to meet relevant legislation, industry standards, and client-specific obligations.
• “How We Do Business” Process Adherence – Follows and promotes all applicable process-manual requirements related to the role.
• Kingdom Centre Optimisation – Supports the use, centralisation, and best-practice adoption of all Kingdom Centres to maximise training resources company-wide.
• Compliance Liaison with Management – Partners with line managers and department heads to confirm training status, agree priorities, and align with regulatory or contractual standards.
• Stakeholder & Vendor Engagement – Coordinates with internal trainers and external providers to secure course slots, materials, and accurate records.
• Telephone & Front-Line Communication – Answers enquiries, makes outbound calls, and delivers clear, courteous support to employees and training partners.
• Multi-Tasking & Prioritisation – Juggles simultaneous deadlines, high volumes of bookings, and ad-hoc requests in a fast-moving environment.

Key Skills and Attributes

• Organisational Excellence: You will be able to manage multiple tasks efficiently and meet deadlines.
• Strong Communication Skills – Confident in liaising with colleagues, clients, and stakeholders professionally.
• IT Proficiency – Comfortable using Microsoft Office, databases, and other relevant software.
• Collaboration & Teamwork – You work well with others to support business operations.
• Problem-Solving Ability – Can you think on your feet and find effective solutions?
• Training & Development Knowledge – Understand or have experience in coordinating training processes.
• Attention to Detail – Ensure accuracy in data entry, documentation, and reporting.
• Customer Service Mindset – You should be approachable and responsive to internal and external queries.
• Analytical Thinking – Able to assess information and make informed decisions.
• Drive for Continuous Improvement – Always looking for ways to enhance processes and efficiency.

Role Experience

• Proven experience in training coordination– Ability to organise, schedule, and oversee training sessions efficiently.
• Experience with Learning Management Systems (LMS) – Confident in using and managing LMS platforms for training delivery and tracking.
• Administrative Support in a Training Environment – Background in handling documentation, compliance, and reporting related to training programs.
• Stakeholder Engagement – Experience in liaising with trainers, employees, and external partners to coordinate training needs.
• Team Collaboration – Comfortable working alongside various departments to ensure effective training delivery.
• Ability to Manage Multiple Priorities – Skilled in balancing workloads, meeting deadlines, and adapting to changing priorities in a fast-paced environment.

What’s in it for you?

• Competitive market salary.
• Access to advanced / early pay scheme.
• On-site parking.
• Access to Group Care scheme.
• Workplace pension.
• Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
• Access to free personal development qualifications and career plans (Kingdom Academy).
• Weekly award and recognition scheme.

If this sounds like you and you’d like to begin your journey on a career with Kingdom Services Group, we would love to talk to you!

Contact information

Natalie Kavanagh