Community Patrol ASB Officer (17465)

Environmental Protection ASB Officer

If you care about your local environment, then this is the job for you!

Previous experience is not essential, as full training will be provided.

We are looking for self-motivated and enthusiastic people to join our team of Environmental ASB Officers.

Where: Brent, HA9

Pay: £14.50 per hour

Hours: Friday- Sunday 14:00-23:00

About the role

An exciting opportunity has arisen to join the Council’s ASB Enforcement Team. Brent London Borough Council are looking to recruit an ASB Enforcement Officer, to join a multi skilled innovative enforcement team. The role has a variety of responsibilities under the ASB umbrella such as engaging with people begging, rough sleeping, street drinking and behaviour that is causing a negative effect on businesses or premises which include the community who work, live in and visit London. Provide Help and support to people that require it by directing them to the support services available.

This is a high profile and rewarding role that will help make a real difference to the lives of those who experience anti-social behaviour in London. 

About you 

• You will be responsible for investigating anti-social behaviour incidents across a broad range of tenures and across the wider community.
• Contacting support services  
• You will manage a varied and complex caseload. 
• In order to resolve issues, you will adopt a multi-agency approach, providing an effective response through intervention, prevention, and enforcement to achieve the best outcomes for our residents and businesses. 
• You will operate in a professional and efficient manner to deliver a high-quality service in line with council policies and procedures.
• You will be required to investigate, gather evidence, prepare witness statements to support legal proceedings, and give evidence in court.

Training will be provided on site.

Person specification:

• A calm and assertive manner with the ability to deal professionally and diplomatically with people from all backgrounds.
• A resilient character, as some interaction with the offenders, can occasionally be confrontational.
• Ability to defuse hostile situations professionally.
• Good observational and organisational skills with excellent attention to detail.
• Effective verbal and written communication skills for report writing and speaking with members of the public.
• Self-motivated with the ability to work under pressure and on your own; or as part of the team.
• Capable of being on your feet and walking for long periods and in varying weather patterns.
• Requires full UK driving licence.

You will be required to provide a full five-year checkable employment history and be willing to undergo a DBS.

In return for your hard work

• Access to advanced / early pay scheme
• Free equipment (job role applicable)
• Colleague CARE Platform - links to huge benefits, mental health & wellbeing
• support and much more
• Community social value days (available at Line Managers discretion and in line
• with CSVD policy)
• Weekly recognition and reward scheme
• Refer a friend monetary scheme (terms and conditions apply)
• Award winning team and supportive work environment

At Kingdom we take pride in our ability to develop our employees beyond their starting role within the company. Working in partnership with Skill Centre we will make sure you meet all the requirements for your role as well as using existing funding programmes to open up a whole host of career opportunities for you. The qualifications on offer include courses such as First Aid, Customer Services, Team Leading and Conflict Management to name but a few and you will be supported on your training journey with access to the latest e-learning software and equipment.

Contact information

Laura Sergison