Onsite Coordinator

Location: Bognor Regis Office & Client Sites, PO21 1SP
Salary: £29,120 per year
Hours: 40 hours per week
Working Pattern: Flexible Monday to Saturday
Driving Licence: Full UK Manual Driving Licence Required

About the Role

Kingdom People are seeking a dedicated and proactive Onsite Coordinator to support our growing operation in Bognor Regis. This is a key position acting as the day-to-day link between Kingdom People, our clients, and our temporary workforce, ensuring staffing requirements are fulfilled and service standards are consistently delivered.

Working across client sites and the Bognor office, you will coordinate workforce activity, support client operations, manage attendance and fulfilment, deliver inductions, maintain compliance, and help drive a positive experience for both clients and workers.

This role requires flexibility across client operating hours, regular weekend working, and participation in the out-of-hours on-call rota.

Key Responsibilities

Shift Readiness & Fulfilment

• Coordinate daily and weekly staffing requirements.
• Ensure workers arrive on time and are deployed correctly.
• Respond quickly to lateness, absences, and non-starters.
• Source and arrange replacement workers when required.
• Maintain accurate rotas, bookings, and contingency plans.

Client & Operational Support

• Act as the day-to-day contact between Kingdom People and the client.
• Work closely with supervisors and line leaders to ensure smooth shift operations.
• Attend operational meetings and provide workforce updates.
• Escalate service risks and operational concerns where necessary.

Worker Attendance, Welfare & Conduct

• Support temporary workers throughout their assignments.
• Monitor attendance, punctuality, performance, and conduct.
• Resolve worker queries and promote engagement and retention.
• Investigate and escalate issues in line with company procedures.

Recruitment, Onboarding & Inductions

• Support recruitment, screening, selection, and interviewing activities.
• Maintain a pool of suitable workers for planned and short-notice requirements.
• Coordinate onboarding and pre-employment checks.
• Deliver or support inductions for new starters.

Compliance, Payroll & Reporting

• Ensure all compliance documentation is complete and audit ready.
• Maintain accurate worker records in line with GDPR requirements.
• Validate timesheets, payroll information, and attendance records.
• Produce accurate reports relating to fulfilment, attendance, retention, and service performance.
• Promote health and safety standards across all locations.

Weekend & Out-of-Hours Coverage

• Work flexibly across early starts, late finishes, and weekends.
• Participate in the out-of-hours on-call rota.
• Respond promptly to urgent client and worker issues.

Essential Requirements

• Previous experience in onsite recruitment, workforce coordination, operations, customer service, or another fast-paced people-focused role.
• Full UK manual driving licence and access to reliable transport.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities in a fast-moving environment.
• Good written and spoken English and numeracy skills.
• Confident using Microsoft Office, recruitment systems, time and attendance systems, and payroll records.
• Ability to complete all required pre-employment screening and reference checks.
• Right to work in the UK.

Personal Qualities

• Organised, proactive, and dependable.
• Calm under pressure and able to make decisions quickly.
• Strong customer service and problem-solving skills.
• Ability to build trust with clients and workers.
• Professional and adaptable approach.
• Committed to delivering excellent service standards.
• Able to work independently and as part of a team.

About Kingdom

Kingdom is one of the UK's leading providers of Security, Cleaning, Recruitment, and Training services. With over 11,500 colleagues supporting more than 5,000 customer sites nationwide, we combine national reach with local expertise and a people-first approach.

Our Bognor operation is a key growth area within Kingdom People and continues to exceed expectations, supporting clients across the Food and Horticultural sectors. This is an exciting opportunity to join a successful team and play an important role in the continued growth and development of the business.

If you are an organised and customer-focused individual looking for a rewarding role within a growing organisation, we would love to hear from you. Apply today to join Kingdom People as an Onsite Coordinator.