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Retail Security Officer (18969)

Overview

Reference
18969

Salary
£12.71 - £12.71/hour

Hours
30 Hours Per Week Monday, Wednesday, Friday and Sunday Cover 11:00 - 19:00 Monday - Friday 10:00 - 16:00 Sunday

Location
- United Kingdom -- England -- East of England -- Bedfordshire -- Luton

Job Type
Permanent

Posted
12 October 2026

Retail Security Officer - Poundstretcher Luton

Join Kingdom Group at Poundstretcher Luton

Kingdom Group is delighted to be recruiting on behalf of our valued partner, Poundstretcher, for a Retail Security Officer to join the team at their store in Luton.

If you hold a valid SIA Door Supervisor Licence, have excellent customer service skills, and are looking for a permanent role with a reputable security provider, we'd love to hear from you.

Location

Poundstretcher, 187 Marsh Road, Luton, LU3 2QQ

Hours & Shift Pattern

30 Hours Per Week

Days of Work:

  • Monday: 11:00 - 19:00
  • Wednesday: 11:00 - 19:00
  • Friday: 11:00 - 19:00
  • Sunday: 10:00 - 16:00

Pay Rate

£12.71 per hour

What's in it for You?

  • Contributory pension scheme
  • Friendly and supportive team environment
  • Ongoing training and career development opportunities
  • Opportunities for overtime
  • Access to an advanced/early pay scheme
  • Employee Assistance Programme and wellbeing support
  • Opportunity to work for a leading security provider

About the Role

As a Retail Security Officer, you will play a vital role in maintaining a safe, secure, and welcoming environment for customers, colleagues, and visitors while delivering excellent customer service. You will provide a highly visible security presence, help reduce stock loss, deter theft and anti-social behaviour, and support the store team in creating a safe shopping experience.

Key Responsibilities

  • Providing a visible security presence within the store
  • Conducting internal and external patrols
  • Preventing theft, loss, and anti-social behaviour
  • Responding professionally to incidents and emergencies
  • Completing Daily Occurrence Book (DOB) entries and incident reports
  • Monitoring store activity and identifying potential security risks
  • Supporting store management and staff when required
  • Delivering excellent customer service to customers and visitors
  • Ensuring all site security procedures are followed
  • Maintaining a safe and secure shopping environment

About You

To be successful in this role, you will have:

  • A valid SIA Door Supervisor Licence
  • Own transport is essential
  • Excellent communication and customer service skills
  • A professional and confident approach
  • Strong observational and problem-solving skills
  • The ability to remain calm under pressure
  • A full five-year checkable employment history
  • Previous retail security experience is desirable but not essential

Apply Today

If you're a professional, customer-focused Security Officer looking for your next opportunity with Kingdom Group at Poundstretcher Luton, we'd love to hear from you.

Apply now and join a team committed to keeping people, property, and businesses safe.


Contact information

Hollie McMillan